Data Protection Engineer II

CBTS is hiring for the role of Data Protection Engineer II! Responsibilities of the Candidate: • Act as L2 escalation point for data protection incidents, problems, and service requests. • Design, implement, and manage enterprise backup and recovery solutions using Commvault and Metallic. • Perform root cause analysis and drive permanent fixes for complex backup failures and performance issues. • Manage backup policies, schedules, retention, replication, and disaster recovery readiness. • Support backup operations across physical, virtual, and cloud workloads. • Coordinate with vendors and internal teams for critical incidents and upgrades. • Provide guidance and mentoring to L1/L2 teams and review operational procedures. • Participate in on-call rotations and handle P1/P2 incidents as required. • Basic knowledge of HP Storage hardware (disk, controller, power supply, cable replacements). • Perform or coordinate hardware replacement activities following standard procedures. • Work with storage vendors for part replacement and issue resolution. Requirements: • Strong expertise in Commvault Complete Backup & Recovery. • Experience with: • Windows & Linux servers • VMware / Hyper-V • Databases (SQL, Oracle, SAP, Exchange) • Cloud backup experience (Azure/AWS) • Storage technologies (SAN, NAS, object storage) • Networking fundamentals (TCP/IP, firewalls, ports) • Upgrades, Enhancements & Optimization. • Exposure to cloud workloads (Azure / AWS backup integration). • ITIL process knowledge (Incident, Problem, Change). • Vendor management and documentation experience. • Strong troubleshooting and analytical skills. • Clear communication and stakeholder management. • Ability to work independently in high-pressure situations. • Team mentoring and knowledge-sharing mindset.